Customer service is a foundational aspect of any successful metal fabrication project. At least, that’s our philosophy. In this article, we discuss our commitment to customer service.
“Customers — As We Serve Them, They Provide For Us”
Whether managing a single order or an entire project you can be assured that Data Metalcraft’s customer service personnel have the knowledge and experience required to see your project is completed on time and on budget.
Data Metalcraft customer service begins with assigning each customer an Account Manager who provides a single point of contact for all customer activities including:
- Timely Response to Customer Inquiries
- Cost Analysis and Estimating
- Order / Project Management
- Delivery and Logistics Management
With total cross functional involvement, our Account Managers gain extensive product knowledge of our customer’s requirements resulting in exceptional customer service. At the end of the day, we are here to serve you and make sure you are getting exactly what you want from your metal fabrication project.
Trust Data Metalcraft with Your Next Fabrication Project
At Data Metalcraft, we provide customized, turnkey metal fabrication solutions for all types of metal fabrication projects. Our team will help you from the early planning stages of your project, all the way through assembly and delivery – ensuring your project stays on time and within budget. Contact us today to learn more about our full range of services or to find a time to discuss your next fabrication project. Our primary facility is located in Arlington, MN but we also serve the greater Midwest region.
