When it comes to metal fabrication projects, customer service is an absolutely essential aspect of success. That’s our philosophy at Data Metalcraft, Inc. In this article, we are going to talk about the importance of customer service and satisfaction in metal fabrication.
The Importance of Serving Customers
Customer service is paramount to the success of each and every fabrication project we undertake. Whether we’re managing a single order or a massive project you can rest assured that our customer service team has the knowledge and experience to ensure your project is completed on time and under budget.
At Data Metalcraft, our customer service approach begins with assigning each customer an Account Manager who acts a single point of contact for all customer activities, including:
- Cost Estimating and Analysis
- Responding Timely to Customer Inquiries
- Order / Project Management
- Management of Delivery and Logistics
With involvement at every level, our Account Managers gain extensive product knowledge, which leads to exceptional customer service. Ultimately, our team is here to serve you and ensure that you are getting exactly what you want out of your metal fabrication project.
Contact Us About Your Next Metal Fabrication Project
The metal fabrication experts at Data Metalcraft, provide turnkey, customized fabrication solutions for all types of metal fabrication projects. Our team will work with you from the early planning stages of your project through the final assembly and delivery stages – ensuring your project stays on time and within budget. Reach out to us to learn more about our full range of metal fabrication services or to find a time to discuss your next project. Our primary facility is located in Arlington, MN but we also serve the greater Midwest region.